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TERMS AND CONDITIONS

Last updated: 1st May 2018

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement governs your use of this website, www.cleanperformancenutrition.com, Clean Performance Nutrition®’s offer of products for purchase on this Website, or your purchase of products available on this Website.  Clean Performance Nutrition is a trading name of HTC Group of 6 Station Road, Watford, Hertfordshire, WD17 1EQ. We are a company registered in England (01742433). Our team can be contacted on 01923 652 515 between 9.00am and 5.00pm Monday to Friday (Excluding UK bank holidays). We can also be contacted via email at info@cleanperformancenutrition.com

 

Use of the Site

The Clean Performance Nutrition® website is provided to you free of charge for your personal use, subject to these Terms and Conditions, and our Privacy Policy. By using the website you agree to be bound by these Terms and Conditions and our Privacy Policy. Clean Performance Nutrition® is an online store with other accessible elements available to you including blog updates. These Terms and Conditions govern your use of the Clean Performance Nutrition® website and the Online Store as well as services provided in connection with these.

​Future Amendments

Clean Performance Nutrition® reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Clean Performance Nutrition® will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions.

Your Data/Privacy Policy

Our Privacy Policy, which sets out how we will use your information, can be found HERE. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions.  All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

In order to contract with www.cleanperformancenutrition.com you must be over 18 years of age and possess a valid credit card, debit card or PayPal account. Clean Performance Nutrition® retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. ­All prices advertised are subject to such changes.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the total cost which you will see before you make any payment.

Promotional codes and discounts

Unless otherwise specified, promotional codes and or discount offers cannot be used in conjunction with any other offer. You may only use one discount code per order. Unless otherwise stated, offers do not apply to delivery charges. Please check relevant delivery terms and conditions here. Any refunds will take into account the discount applied as part of the offer. Clean Performance Nutrition reserves the right to decline to accept orders where, in its reasonable opinion, a promotion code or discount is invalid for the order being placed or is the subject of fraudulent activity. We also reserve the right to change these terms and conditions or withdraw a promotion at any time on reasonable notice.

Payment

Upon receiving your order we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The payment received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the amount paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email. When placing an order on our website, you have the right to cancel and return your order within 14 days, for any reason and without justification.

Linking to this Website

You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. If you have a complaint, please contact our customer services team

  • - by email on info@cleanperformancenutrition.com
  • - by post on Clean Performance Nutrition®, 6 Station Road, Watford, Hertfordshire, WD17 1EQ

 

Right to cancel your account

Clean Performance Nutrition® holds the right to cancel or suspend your account at any time if you breach any of the terms and conditions laid out on this page. You can cancel the agreement with the website by informing us via writing.

Clean Performance Nutrition® Liability

All risks associated with the internet are not of any responsibility of Clean Performance Nutrition®. Although we try to make sure that all of the content on our website is correct, sometimes this may not be the case. We do not hold responsibility.

Clean Performance Nutrition® is not liable with any of the following:

  • - If the website is incompatible with your device.
  • - Technical errors that may occur, such as: Interruptions and faults.
  • - The website not being able to meet your demand

 

Your Health

Clean Performance Nutrition®’s products are designed to help you reach your fitness goals. They should be used in conjunction with a balanced and healthy diet. Our products must not be used as your sole source of nutrition. In the case of any allergic reactions, discontinue use of the product immediately and seek medical advice.

Delivery

The delivery times will be specified when you reach the checkout page of our website. The order will be delivered to the address that you specified. We retain the rights to eliminate areas of delivery. Products that are available on special offer can be limited to a ‘set’ amount by us if we feel that other customers access to the products are in jeopardy. It is your responsibility to make sure that a person is present on the day of delivery. For more information on delivery, view our delivery options page HERE.

​We are confident in the quality of our products, however in the rare incidence where products are incomplete or are of bad quality then you must notify us immediately when you receive the products. We will refund your payment and rearrange delivery for another batch of the product. For more information on returns, view our returns policy HERE.

Entire Agreement

These terms and conditions constitute the entire agreement between you, the customer, and Clean Performance Nutrition® in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

 

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